Notice on the schedule and location of goods sales at
Tokyo show of “NEOTOKYO presents ~SUMMER ISLAND 2022~”
on 8/30 (Tue.)
■Date : 8/30 (Tue.)
Sales place : TOKYO GARDEN THEATER Special Venue (Tokyo)
Sales period : 14:00 ~ about 30 minutes after the performance
*Please note that the scheduled sales time may change or the sales may be temporarily suspended depending on the queue for goods purchase at the venue and the unavoidable circumstances such as the weather.
■Products for sale
【NEOTOKYO presents ~SUMMER ISLAND 2022~】All the products
Save Your Neighbor Charity Tin Badges 3-in-1 set
【Notice about goods sales】
・The starting time of sales is tentative. Please be advised that the goods sales may start earlier or later depending on circumstances on that day.
・Please check your purchased products, their size and quantity, your change, etc. right after your purchase.
Please be advised that products cannot be refunded or exchanged once you leave the sales area.
・There will be no T-shirt samples to check the size.
Please ask the staff at the sales counter about the size and other matters.
・Cash, credit cards, on-line banking (only dbarai payment, PayPay, QUICPay and iD) and EXILE TRIBE gift cards can be used at the special sales area.
Customers who pay by credit cards and on-line banking (dbarai payment, PayPay, QUICPay and iD) need to come to the designated counter in the sales area.
In case of payment by a credit card, only lump sum payment is possible.
We do not accept other types of online banking payments.
Moreover, if the back of an EXILE TRIBE gift card (silver part) is slightly scratched, even if the characters can be distinguished, the card may not be accepted in the goods sales area.
・Payment by credit cards, on-line banking (dbarai payment, PayPay, QUICPay and iD) may not be available depending on the signal quality of the venue & terminal.
In that case, you may be asked to pay in cash.
・Plus, the goods will be sold at several sales counters.
They may be handed out to you earlier or later depending on the items you purchase.
Moreover, it may take time to hand out the items you purchased and they may end up being sold out if someone purchases them at the nearby counter.
Our sales staff will do their best to hand out the items in time. Please fully understand this before you make a purchase in the sales area.
・The information about sold out products will be announced on the big screen in the venue.
However, since we need time to update the information, please confirm whether the products are out of stock or not in the sales area.
・In order to prevent reselling and buying up, it is prohibited to queue up again to purchase the products.
Our staff members will warn you if they find you engaging in such activity.
・Purchase limit may be changed depending on the stock on the event day.
【About infection prevention measures during goods sales】
We will implement the following infection prevention measures during goods sales at NEOTOKYO presents ~SUMMER ISLAND 2022~ venues.
We hope every customer who comes to the venues can understand them and cooperate with us on creating a worry-free and safe goods sales environment amid the COVID-19 pandemic.
■About infection prevention measures at goods sales area
・Sales staff and staff arranging queues in the sales area will wear masks and disinfect their hands on a regular basis.
In addition, droplet prevention sheets will be hung up in the sales area. We take sufficient measures to prevent droplets spread.
・It is a must to wear masks in all areas outside the venue, including the sales area and waiting lines.
・Hand disinfection and temperature checks will be conducted before you enter the sales area. We hope for your cooperation.
・We will arrange waiting lines and sales counters to ensure enough space between customers.
Please also refrain from gathering around the venue and keep a sufficient distance from others.
・In order to avoid contacts with a large number of unspecified customers, communication between customers and group gathering, such as exchanging goods, are prohibited.
・Staff and part-timers will thoroughly follow the prevention measures such as health management, wearing masks and disinfecting and washing hands before they start selling goods.
・In order to reduce contacts between customers and sales staff, we will use trays for payment and will not give dPOINT. Thank you for your understanding.
Also, we encourage customers to use cashless payment.
・In addition, please also purchase goods online in advance in order to reduce congestion in the goods sales area in the venue.
■Coming to the goods sales area (mandatory information)
Customers without tickets can also purchase the goods before show start time.
Please check out the following notice if you want to come.
In addition, if you fall into any of the categories listed below, please refrain from coming.
・You are waiting for your COVID-19 test results and instructed to stay at home by your doctor.
・You had close contact with people tested positive for COVID-19 within the 14 days before the day of the show.
・You went to countries or regions from the government list of restricted countries or those requiring an observation period after entering Japan in the past 14 days or had close contact with people living in these countries and regions.
・Your family members living with you and close friends are suspected of being infected.
・Your body temperature is over 37.5 degrees before you leave your home on the day of the show. (We will also measure your temperature with no-contact thermometer before you enter the sales area.)
・You have symptoms such as cough, languor, runny nose, diarrhea, vomiting, having no taste or smell.
If you fall into any of the categories listed above, please refrain from coming to the venue.
Those who fail to obey the rules or follow staff’s instructions on the event day will not be allowed to enter the sales area and make purchases.
Thank you for your cooperation.