Sincere thanks for your constant warm support to DOBERMAN INFINITY.
We tried to adjust relevant schedules to hold a make-up show of DOBERMAN INFINITY LIVE TOUR 2022 “LOST+FOUND” Niigata show scheduled on 8/30(Tue.). But it is difficult to adjust the schedules in every place, so we decided to cancel the show.
All the members and staff have been preparing to meet the expectations of everyone who has been looking forward to the show. We apologize for publishing the very disappointing news.
We will give refunds to customers who have purchased the tickets.
Please check “About the refund on tickets to the shows” below and then complete the procedure within the refund period.
Though Niigata show has been cancelled, we will continue to work hard to create opportunities for delivering the entertainment of DOBERMAN INFINITY to everyone. Please continue to give your warm support to DOBERMAN INFINITY
We apologize for any inconvenience caused to everyone. Thank you for your understanding.
LDH JAPAN
【Designated show】
In Niigata Prefectural Civic Center on 8/30 (Tue.)
【Refund methods】
Please follow the procedure below to apply for refunds within the refund period.
*All the purchased tickets can be refunded.
*Please note that refunds will not be issued after the refund period.
*The refund methods differ depending on ticket agencies. Please check the refund notice carefully
About the refund on tickets to the shows
For those who purchased tickets on 【ticketbook】
*Also for those who purchased tickets through official application channels including We are D.I advance ticket lottery
［Refund application period］9/26(Mon.) 18:00 ~ 10/23(Sun.) 23:59
Refund notification emails will be sent to ticket purchasers on 9/26(Mon.).
*Refunds will be issued in sequence within the refund period to those who complete the procedure during the above [refund application period].
The refund methods differ depending on purchase contents and payment methods. Please check the content of the email sent on 9/26(Mon.). Those who want to complete the procedure need to finish it by the designated date.
*Only ticket purchasers need to go through the refund procedure. It is not necessary for their companions.
《Inquiries》
ticketbook Customer Center :
0570-009-098 (11:00 ~ 18:00 / No regular holiday)
*Please be advised that you may not get through when the line is busy.
For those who purchased tickets on 【LAWSON TICKET】
［Refund application period］9/26(Mon.) 10:00 ~ 10/23(Sun.) 23:59
An email with refund information will be sent to each ticket purchaser on 9/26(Mon.).
Please read the information in the email and complete the procedure by the due date.
During the refund application period, please use CASHPOST after completing the refund procedure from “My Page” on the LAWSON TICKET application site.
Refunds cannot be made if the ticket is torn off.
About the refund procedure :
https://l-tike.com/guide/a_cashpost.html
My Page :
https://l-tike.com/mypage/
《Inquiries》
LAWSON TICKET :
https://faq.l-tike.com/contact/0026/0070/
For those who purchased tickets on 【Ticket PIA】
［Refund application period］9/26(Mon.) 10:00 ~ 10/23(Sun.) 23:59
Refund methods differ depending on how you got your tickets and made payments.
Please check the refund methods from the URL below.
Refund methods :
https://t.pia.jp/guide/refund.jsp
《Inquiries》
Ticket PIA :
http://t.pia.jp/help/
For those who purchased tickets on 【e+】
［Refund application period］9/26(Mon.) 10:00 ~ 10/23(Sun.) 23:59
Refund methods differ depending on how you got your tickets and made payments.
Please check the refund methods from the chart below.
＜Refund method chart for cancelled show＞
http://eplus.jp/refund1/
Please answer the questions based on your own situation so that we can find the corresponding refund method for you as soon as possible.
《Inquiries》
e+ Customer Center : https://eplus.jp/qa/
*Click the URL for “FAQ”.